Shipping Costs
The shipping costs for destinations beyond the Netherlands are available on request.

Order delivery lead time
On average, standard products are delivered within 2 business days. 

Shipment status tracking
A GLS Track & Trace number will be provided on request. There is no link with the GLS Label Lite program, which is why customers are not automatically sent Track & Trace information.

Why did I not yet receive an order confirmation?
All orders are processed manually, whether they are placed online, by telephone or e-mail. As soon as an order is dealt with, an order confirmation is sent by e-mail or fax.

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