Disabling 2G and 3G network, what does this mean for my alerts?

As of the beginning of 2020, Dutch telecom providers started phasing out the 3G network. There is as yet no clarity about the phasing out of the English 3G network. When your provider no longer supports the 3G network, our GSM alarm diallers have an automatic fallback to 2G. However, the 2G network in the Netherlands will also expire in April 2025. As a result, the lifespan of older type devices is limited and they must be replaced at the latest in 5 years (possibly early) in order not to jeopardize safety in highly critical processes.

We list the developments and consequences for you.

When does the 2G and 3G networks no longer work?

No official phasing out data has yet been released by English providers such as BT, Vodafone, EE (BT), O2 and Three. We recommend you to contact your provider for clarity in your 2G and 3G delivery guarantee.

After the 2G and 3G networks are lost, the older GSM type alarm diallers no longer alerts. For the redundant alarm diallers from the Octalarm-IP series, only the analogue telephone connection can still be used. However, such analogue connections have reduced reliability.

Which diallers are involved?

Only older product types that cannot transfer to the 4G network will experience problems:

Newer devices such as the SV product line with type SVX0000-I (SVA | SVL | SVM 4G) and the Octalarm-Touch already work on 4G and will not experience any problems.

And now?

In order not to jeopardize the safety in your highly critical processes, we advise you to replace your old device in time with a newer type. We are happy to advise you in choosing the right product.

Contact us