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Overview of (rectified) failures as off January 2019

Planned maintenance ‘Check my process’ on June 8

On Tuesday, June 8, scheduled maintenance will be performed on the measure centre ‘Check my process’ between 10:00h and 11:00h. This may cause a temporary interruption in the accessibility of the platform.

The normal alarming of your dialler will not be affected by this planned maintenance.

Malfunction ACC (Adesys Control Center); no consequences for normal alarms

Incorrectly, our ACC states that the internet connection with your Octalarm-IP has been broken (line monitoring). However, this is a failure in ACC and NOT in the connection with your Octalarm-IP. This failure has no consequences for the normal alarm of the Octalarm-IP.

Our engineering department is busy resolving this problem. As soon as the malfunction has been corrected we will state this on our website.

The problem has been solved since Friday June 7 and the servers are stable again. The ACC works as before.

Failure of impact on data SVL

Due to a failure at Amazon on Monday, February 25, was temporarily unavailable. As a result, the log data between 08: 30h and 10: 00h has been lost. The loss of data only relates to the SVL.
Sorry for the inconvenience.

Maintenance Adesys Control Center (ACC)

On Saturday 16 February, scheduled maintenance was carried out on the servers of the Adesys Control Center (ACC). As a result, some detectors have temporarily indicated an ACC fault.

The normal alarm of diallers was not affected by this planned maintenance.

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