Checkmyprocess.com is accessible again. The failure was most likely caused by the conversion from summer time to winter time. Depending on your settings in terms of frequency of uploading to the cloud platform, logged data may have been lost in the intervening period from Sunday night until now. We apologise for the inconvenience.
[Original post from 31-10-22]
Since early this morning, Checkmyprocess.com has been unreachable and your SVL reporter may receive the response "503 Service Unavailable: Back-end server is at capacity", for example. It is still unclear what is causing this outage. For now, this outage has the following consequences:
- logged data SVL is not visible
- overview of SVA alarm diallers and SVL Webloggers is not visible
- remote settings for SVA and SVL devices are not possible. However, you can set your devicess locally via sv-prog (downloadable via 'read more').
The normal alarming of your dialler is NOT affected by this failure.
Recovery from Checkmyprocess.com has not yet succeeded. We are trying to solve this problem as soon as possible but unfortunately do not expect to have Checkmyprocess.com up and running again before the end of tomorrow morning. Our apologies for the inconvenience.