I am unable to log into the ACC. What could be the reason for this?
The use of the Edge browser can cause problems. When you use Google Chrome, for example, you should not experience any problems. If you continue to experience login problems, contact us.
I do not see the menu option '01 Adesys Control Centre (ACC) 'in my alarm dialler. How is this possible?
The ACC will be switched off in the long term (read more about this in the news item). Octalarm-IP alarm diallers with the serial number 2032001 and higher (these are detectors purchased from August 2020) cannot use the facilities of the ACC; the menu option '01 Adésys Control Center (ACC)' in the detector has been removed. For remote setting, you can use the free setting program IP-prog and / or a local company network / web browser (approach detector via IP address alarm detector).
Is it true that the ACC will expire?
Yes that's right. The application has now become obsolete, making it increasingly difficult for us to keep this reporting center still working. For that reason, it was decided to disable the ACC by 1 July 2021 at the latest. Read the news item about disabling the ACC.